Vicidial logs and test

[michaelux]

Hi all..

I just installed and server with asterisk and vicidial in Centos. I have to move an old vicidial server. I install the same version in the new server: asterisk 1.2.24 and vicidial 2.0.4

I didnt get any error during asterisk installation and vicidial (after install all package and lib I need).

The old server use a iax to connect to another asterisk server and it use it to make the call and then transfer the calls to an operator.

1- I move the configuration file of asterisk, if I run the CLI command iax2 show peers and show registry, it show the connection to the another asterisk server. It is ok (I think so jeje)


2- Vicidial installed correctly (not at all), I can go to htt://a.b.c.d/vicidial and I can connect. After that I moved the data base used by vicidial, I did a mysqdump and then dumped it into the new server. After that I can login in the new server, I can see user, group, list, everthing.. I change the server address in the vicidial web.

3- I configured the softphone and It login with the new asterisk server. But when I login in the vicidial agent login , I dont received the call and I the CLI dont show any error or any output (it only show until I connect the softphone) when I login into vicidial agent login :s


I know there is log file in /var/log/astguiclient but there is not any file :s


I need to know what is going with this :s but the log is empty and CLI dont show anything (I used -vvvvv)


What can I do?, are there any logs where I can see what happen with vicidial?


PD: I know than maybe is better use vicidialnow but I have to install it first in Centos, I am using the same version of asterisk and vicidial than the old server. After it be running ok I can install vicidialnow and I dont know so much about asterisk and vicidial.


Thanks

[mflorell]

2.0.4 is no longer supported, I would recommend using at least 2.0.5.1rc1 or trying ViciBox ISO server install instead.

[michaelux]

nothing yet.... where can I see what it going wrong? :s