vicidial.org

Hi,

I have delete default dispositions, but now I have create them again. all are working fine, like Answer machine, Not interested etc but
I set one disposition as CallBK = Call Back. once I select this I'm unable to see the calendar.
Option to set callbacks is enable for Agent and for the Compaign.

Please help me.. thanks

No one in forum can fix my issue. does noboday knows about it. ??

Is CallBK in all caps? try adding this to mysql

insert into vicidial_statuses (status, status_name, selectable, human_answered, category) values ('CALLBK','Call Back','Y','Y','UNDEFINED');

Also, please remember that this forum is volunteer work, so it may take a few days to get back to you with a quality answer.

Please buy Manager's Manual.. alll your question are answered there..

you need to enable Agent's only callbacks..

Thanks a lot .

When I changed the CALLBK, it srart working.

Can you pls also advise on Time Sync. Issues also.

I got it sometimes. hwclock and date time is same. and I choose 24hrs dialing time in the compaing.

K@z