Unable to reset the List

[abacus1]

Hi,

I'm unable to reset the list, (once I used them ).
I have in Dialed Status NEW - New Leads also.
but when I check in a List of Disposition. (VICIDIAL STATUSES WITHIN THIS SYSTEM:)
I can see DELETE infront of it. I tried to Modify it but it does not work.
please help. I have re-installed vicidialnow also but have the same issue.

have the same issue on vicidial also. please help

[abacus1]

Pls anyone can help me on this. ??

[okli]

Can you post a few screenshots and explain what the issue is exactly?

[abacus1]

Can you post a few screenshots and explain what the issue is exactly?

The exactly issue is that I'm unable to reset the list. i need to upload them again with different list_id instead of reset them from the admin panel.

K@z

[okli]

I'm unable to reset the list

This can mean anything. Some people do not put the proper dial status in campaign settings, some do not set Y to Reset Lead-Called-Status for this list in LISTS screen, or forget to press SUBMIT, some have corrupted database...What is your case? How would we know if you don't explain what you are exactly doing?!

That part of your post I cannot understand at all:

when I check in a List of Disposition. (VICIDIAL STATUSES WITHIN THIS SYSTEM:)
I can see DELETE infront of it. I tried to Modify it but it does not work.

Where do you see that option DELETE, in which page? What did you try to modify?
Posting a screenshot of the problematic page and explaining your problem in details would greatly improve your chances for an answer in the right direction, eventually also saving time to those people, willing to help you.