Vicidial will connect a call manually but not Autodial
Posted: Sun Nov 05, 2006 2:38 pmFirst off I am a newb and I don't understand my problem. I have added a test campaing to dial 7 numbers. When set on manual dial the agent clicks dial next lead and if someone picks up it will ding and you can talk to the other person. If I have it set on auto dial it will ring the number and if someone picks up they hear nothing and in the campaing status it still shows an agent waiting even when there is someone on the other line. also in the real time screen it shows the vicidial server under server_ip but the call server_ip is blank. At this time I don't know what I have misconfigured and the obvious is escaping me, so if anyone can point out the obvious to me I would be very gratefull and your welcome to point and laugh. If anyone has an idea to get me going on the right path, your still welcome to point point and laugh. Thank you for any consideration.