I installed Vicibox, manual calls work fine, however predictive does not send calls to agents. Outbound calls are made, the caller answers and it sounds as though Vicidial is hanging up on the caller. No voice or data from the calls ever passes to any of the agents. Any and all ideas are appreciated.
Thanks
VERSION: 2.0.5-173
BUILD: 90320-0424
Outbound Predictive Calls not being passed to agents.
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Outbound Predictive Calls not being passed to agents.
by Bobh » Wed Oct 07, 2009 9:01 am
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by williamconley » Mon Oct 12, 2009 11:09 pm
idea 1) post the results (asterisk CLI, astguiclient logs ...) or some sort of information that may help us to find out what goes wrong.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # 888-883-8488 # +44(203) 769-2294
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- Location: Bartow, FL (In the boondocks)
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