Inbound Calls with Leading '1'

[jcorbit@atllc.com]

My apologies if this has already been answered, but searching the forum and google has not provided a resolution.

All of my inbound calls are including a leading '1' which prevents the number from being looked up in the vicidial_list table.

from extensions.conf:

exten => 1888XXXXXXX,1,Answer ; Answer the line
exten => 1888XXXXXXX,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----Fronters-----888XXXXXXX-----Fronter-----park----------999-----1)
exten => 1888XXXXXXX,3,Hangup

Any suggestions as to how I can strip the leading one to allow lookup would be greatly appreciated.

[mflorell]

Remove the last '1' from that string.

Any reason you aren't routing traffic through DID configuration in admin.php?

[jcorbit@atllc.com]

Remove the last '1' from that string.

Any reason you aren't routing traffic through DID configuration in admin.php?

Thanks for the fix, unfortunately, it's still taking the leading '1' on the inbounds.

Haven't used Vicidial in a little over a year, last time I setup the Inbounds was through extensions.conf. I have looked under the Admin tab and I can't find anything for DID configuration. Is this something that is covered in the manual? Would be happy to buy one if that's the case.

Thanks again for your help!

[mflorell]

Sometimes the carrier sends the callerID with the 1. Have you looked at your Asterisk CLI output when these come in to see if this is occuring with your carrier?

[jcorbit@atllc.com]

You were correct - Voicepulse was sending the 1, I've stripped it and all is well.

Thanks for your help.

BTW - I sent a contact request for other services...please contact me as soon as possible.