called_count to 65535

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called_count to 65535

Postby Gregorio » Thu Oct 29, 2009 2:57 pm

Greetings,

I'm wondering what conditions would cause the "called_count" field in the "vicidial_list" table to bump to 65535.

For us, it bumps to 65535 in a relatively short amount of time-- seemingly immediately after the lead is imported into the dialing list. These leads haven't even been called yet either.

(In case you're curious: Leads are being imported via generated export files, that get placed into the "LEADS_IN" directory)

OS: CentOS

Vicidial info:
VERSION: 2.0.5-164
BUILD: 90210-1042

Thanks
Gregorio
 
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Postby mflorell » Thu Oct 29, 2009 5:36 pm

This happens when you improperly format lead files.

Usually when you have too many fields and a large number is attempted to be entered into the call_count field, since 65500 is the largest value in MySQL for that field that is what it is set to.
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Postby Gregorio » Fri Oct 30, 2009 12:16 pm

Thanks. I believe we have fixed it.

There was a stray pipe, "|", getting thrown in with each lead.

Now, even before, the leads and all of their data seemed to get imported properly. And, placed into the proper fields.

It was only the "called_count" maxing out to 65535 that alerted us that there might be a problem. A message stating there was a malformed lead, or, too many fields would be nice.

Thanks again. I appreciate it.
Gregorio
 
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Joined: Thu Oct 29, 2009 2:34 pm

Postby mflorell » Sat Oct 31, 2009 2:38 am

Well, having a number in that field is valid. If you would like to submit a patch to the lead loader please do so on the issue tracker.
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Postby Gregorio » Sat Oct 31, 2009 1:38 pm

Thank you
Gregorio
 
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