web alert and answer button for inbound

[Frozen Fire]

I hope on in-groups, there will be a choice to send web alert and answer button on it, so that agent will only connected to customer after press the button. It may be not a big deal, but for small call centers, it really useful. Please just add it as an option, not a default action for inbound groups.

[mflorell]

Sounds like n interesting feature, would you be able to sponsor this feature addition or contribute code for it?

[rrb555]

is this now an available feature?