vicidial.org

VICIDIAL astGUIclient discussion forum

Skip to content

Vicidial.org Home      Vicidial Forum      Vicidial Wiki      Vicidial Issue Tracker      astGUIclient Project Page


Lead Allocation

Discussions about new features or changes in existing features

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Post a reply

Lead Allocation

Postby gmcust3 » Tue Jan 12, 2010 3:00 pm

Lead Allocation to Agents ?

Any plans on this ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm
Top

Postby mflorell » Tue Jan 12, 2010 4:40 pm

You just broke your own record for the most vague posting.

Please describe in GREAT DETAIL what exactly you are talking about.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida
Top

Postby gmcust3 » Tue Jan 12, 2010 5:00 pm

Sorry but my subject or term is REALLY vague.

What I meant to ask was TIME ALLOCATION..

Under AGENT STATS , can we get call wise duration breakdown like

W=WAIT T=TALK D=DISPOSITION P=PAUSE
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm
Top

Postby mflorell » Tue Jan 12, 2010 5:24 pm

Sounds like a good idea, post a new feature request to the Issue Tracker please.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida
Top
Post a reply

Return to Features

Who is online

Users browsing this forum: No registered users and 44 guests

Powered by phpBB® Forum Software © phpBB Group