Agent restricted for a campaign/s

[vctor]

Is this feature currently on development?

I mean when agents are logging in they can see all the active campaigns right? What if when phones are logged in it will check for the campaign that it has "RIGHTS" then it will be the only campaign they will be able to see from the login screen

Or maybe a separate form will popup after logging in to choose the campaign.

[ramindia]

Hi

i belive its already there, as per my understand your question

you can create a group, and give the rights to the group
which campaign the group belong to

then add the user to the respective group.

ram

[mflorell]

The login screen will still show all active campaigns, but if the user does not have permissions for the campaign they select, it will not let them login.

[ramindia]

Hi

yes i seen today after checking the config

is this possible to see only agent activated Campaigns
than all..

Ram

[mflorell]

The only way of doing that would be to not display the campaigns drop-down until after the agent has entered their login/pass and clicked submit, then they would need to click submit again after selecting the campaign.

This would not be a trivial code change at this point.

[vctor]

unless the code will have to be using xmlhttp again so when username is changed the campaign drop down will be activated.

Or the campaigns are connected to the phone login in some way as well, aside from the users having permission.

Maybe turning the login the other way around...

Username and password first....

then phone and password and campaign

just a thought thou

[mflorell]

A lot of installations(all of them I setup) have the phone login and password prepopulated in the bookmark for the vicidial.php page, because the phones are stationary and never change for a station. So when an agent opens the login page they only get the user/pass prompt.

It could be possible to make this a AJAX feature where it would do a lookup of the available campaigns once the focus leaves the password field, but that would have to work with all of the combinations of login screen options that there already are in the vicidial.php script.

[gerski]

or the other way around wherein Campaigns have their restriction, agents registered or included in campaign account will only have access to that account.

This would be easy rather than we programmed it as per agent.

And it would be easier to the Admin to add additional agents to specific campaigns rather than configure agents side 1 by 1.

Or 3rd - why not restrict it by level. Of course we need to add a 'Campaign level' or 'Campaign Code'.

What do you think?

[mflorell]

As of 2.0.2 user groups are how agents are restricted or allowed to certain campaigns, not by agent individually.