How to have a prescheduled call list?

Discussions about new features or changes in existing features

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

How to have a prescheduled call list?

Postby ahouari » Thu Jan 10, 2013 7:43 am

Hello,
I have a client that needs the leads to be called at certain times of the day (4 different slots possible depending on personal preferences). Is it possible to program this in advance?
I am trying to use autodial, but it is difficult when the system does not know those constraints, so I have to revert back to manual dial, but then productivity drops dramatically.

Thanks in advance for your help.
Amine.

GOAUTODIAL 2.1
DELL PC QUADCORE 2.7 Ghz 4 GB RAM 500G HD
GOOGLE CHROME 16.0.9
X-lite 4.3 and Eybeam
Codec G729
ahouari
 
Posts: 21
Joined: Mon Feb 20, 2012 7:27 am

Re: How to have a prescheduled call list?

Postby williamconley » Wed Jan 16, 2013 10:45 am

Please remember to always post your Vicidial Version with Build. GoAutoDial is the Installer. Vicidial is the actual dialer/pbx software. Unfortunately this is not always obvious when you install from a GoAutoDial .iso image. (Vicibox makes it a bit more obvious.)

Latest SVN versionof Vicidial (it's been in there for a while ...) allows auto-reset of lists at specific times of day. This is a field on each list that allows "called since last reset" to be reset daily at specified time(s).
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Features

Who is online

Users browsing this forum: No registered users and 86 guests