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Can I record a prompt and play to contacts ?
Posted:
Thu Feb 04, 2010 11:08 am
by viciuser_test
Can I do something for a advertisement campaign, like:
record a prompt and dial contacts, after vicidial plays this prompt?
it is posible?
Posted:
Thu Feb 04, 2010 2:07 pm
by mflorell
technically, yes
legally, maybe. What country will you be calling?
Posted:
Thu Feb 04, 2010 2:18 pm
by viciuser_test
Brazil, Matt.
Thank you!
Posted:
Thu Feb 04, 2010 2:38 pm
by mflorell
Well, I'm not that familiar with the laws in Brazil, so you would have to look into that. In the USA/Canada/UK, what you describe is almost always illegal.
You would use the Campaign Survey feature to do what you are describing. The Manager Manual describes this in great detail.