Discussions about new features or changes in existing features
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by WanCaSil » Mon Feb 08, 2010 7:26 am
I'm new to the forum and searched everywhere without finding a way to implement this:
## Defining a dial sequence in a multiple dialing number campaign (more than 2 dialing numbers)##
Ex.: Lead = "Customer A - Phone 1 - Phone 2 - Phone 3"
Dial Sequence would be:
Dial Phone 1 until reaching X retries without connection, then
Dial Phone 2 until reaching X retries without connection, then
Dial Phone 3 until reaching X retries without connection. STOP
Would like to join people in order to check if it is possible or if there is anyone doing it somehow.
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WanCaSil
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by mflorell » Mon Feb 08, 2010 10:06 am
This does not currently exist, but would take quite a bit of programming to enable within the current Auto-Alt dialing featureset.
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mflorell
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