vicidial.org

Posted: **Mon Jul 12, 2010 6:18 pm**

AST_agent_status_detail.php?query_date=2010-07-12&end_date=2010-07-12&group[]=Outbound&group[]=Test_IN&group[]=TESTCAMP&user_group[]=ADMIN&user_group[]=TestAgent&user_group[]=My_Group&shift=ALL&DB=&stage=CI

i see CIclass and DNC%/CI

what is the CI stand for?

Posted: **Mon Jul 12, 2010 9:14 pm**

"Customer Interaction"

This is really just the Human Answered flag set for statuses, but a client paid for that report so that's what it went in as

Posted: **Fri Aug 20, 2010 8:03 pm**

Privilege of "Those Who Pay"

vicidial.org

questions about headers of the reports

questions about headers of the reports