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SAP Integration
Posted:
Mon Aug 08, 2011 5:45 pmby seaq
HI, has anyone ever worked with Vicidial + SAP ?
is there any kind of integration feasible?
any ideas or hints?
thanks in advance
Posted:
Mon Aug 08, 2011 6:37 pmby mflorell
Which method of communication and what specific features would you want integrated between the two systems?
Posted:
Mon Aug 08, 2011 7:25 pmby seaq
Well, the customer already is using Altitude fully integrated with SAP and is evaluating Avaya CRM Connector.
They're curious about what kind of integration would be posible between vicidial and SAP, so the requirements are still wide open, when I asked about any specific integration they pointed me to the previous reference.
After a quick search we've found a reference about SAP Jco and asterisk-java integration but nothing concrete.
Because of this, we're wondering if someone can enlighten us on what kind of integration would be posible between the two systems. Sadly we aren't SAP experts.
best regards,
Andres
Posted:
Mon Aug 08, 2011 7:52 pmby mflorell
We have not done any specific integrations with SAP in the past, if you find more information on this please post it.
Posted:
Mon Aug 08, 2011 7:57 pmby seaq
sure I'll do.