Enhancement - Sort/filter agent callbacks
Posted: Thu Jun 28, 2012 10:37 am
Hi,
Is there a way for the agent to sort their callbacks? I know it's ordered by date. But would it be possible to filter by active list for instance?
regards
Is there a way for the agent to sort their callbacks? I know it's ordered by date. But would it be possible to filter by active list for instance?
regards