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How to sent customers phone number as a caller ID

PostPosted: Wed Sep 19, 2012 5:30 pm
by Jeff23
Hello,

We are just starting out a live transfer campaign. We need to transfer customer to a different call center for closing purposes. How we can sent customers phone number as a caller ID to the 3rd party call center? at the moment When we transfer them its our call center number that appears in :?: CALL CENTER CLI.

What to do? please advice.

Regards,
Jeff

Re: How to sent customers phone number as a caller ID

PostPosted: Thu Sep 20, 2012 1:52 pm
by mflorell
admin.php version and build?

What kind of telco lines are you using, and who is your carrier?

Re: How to sent customers phone number as a caller ID

PostPosted: Thu Nov 27, 2014 8:00 am
by crmIT
GO TO ADMIN-carriers- modify the carrier you want--dialplan-- and from anonymous at the number you desire.