Discussions about new features or changes in existing features
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by ClearCall » Sat May 10, 2014 5:43 pm
I recently added a button to the Manual Dial screen and copied the code to mimic the behavior of clicking the 'Contacts' button in the Transfer/Conf screen. This has made it much easier for my agents to call my on-call technicians because I have entries for all necessary staff in the Contacts.
Perhaps other people would find that useful.
It would probably be more efficient to have that code on its own then just pass the page/field where the number is to be sent back as a parameter? i.e. clicking a contact's phone number would send that number back to screen/field name you were in when you called it. That would make it easier to also use the contact search from the lead search, scripts, web forms, etc.
-
ClearCall
-
- Posts: 164
- Joined: Fri Dec 03, 2010 12:21 pm
by williamconley » Sun Jun 08, 2014 11:03 pm
If you have something to contribute that you believe may be an added feature/improvement, you should post it as a DIFF against the latest Vicidial code on the Vicidial Issue Tracker and then post a link to it here.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
-
williamconley
-
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
-
Return to Features
Who is online
Users browsing this forum: No registered users and 22 guests