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Video Codec

PostPosted: Sun Sep 10, 2017 11:44 pm
by mrollag
Does vicidial support any video codecs?

Basically I want to route a Video call from One Vicidial phone extension with a Bria5 ideally to an ingroup with agents using Bria 5?

There would be no carrier.

Or if possible CHAT with Video

Re: Video Codec

PostPosted: Mon Sep 11, 2017 1:53 pm
by mflorell
Vicidial itself has no video capabilities. Asterisk does have video capabilities, but it depends on the version you have installed and the modules that are active.

Re: Video Codec

PostPosted: Mon Sep 11, 2017 11:36 pm
by mrollag
Hummm...

How about Video Chat?

Re: Video Codec

PostPosted: Wed Sep 13, 2017 10:34 pm
by williamconley
mrollag wrote:Hummm...

How about Video Chat?

Asterisk has this capability. Vicidial does not. Conference calling with video and/or whiteboard ... all this is outside the Vicidial continuum. Vicidial is for Sales, asterisk/FreePBX and the like are for Office Environments. Different viewpoint entirely.

We've had several clients with such requests, but none use Vicidial in their final solution for this aside from the fact that it does run on Vicidial server in a call center (in some cases). But this part of the system is not related to Vicidial.