IVR DTMF LOGGING
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IVR DTMF LOGGING
by Zaraab » Tue Jul 13, 2021 12:45 pm
I would like to save the DTMF inputs from the customer, to a database table. I want my agents to transfer the customer to an Park(IVR) where the customer will input the DTMF and the DTMF input will be logged into the database and after inputting the DTMF, the customer should be able to like "PRESS 0 To go back to the agent" and then the agent will get the customer back into the line.
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Re: IVR DTMF LOGGING
by carpenox » Tue Jul 13, 2021 4:13 pm
Use dtmf logging in a call menu
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Re: IVR DTMF LOGGING
by Zaraab » Tue Jul 13, 2021 4:32 pm
What about any call parking or sending the caller to ivr
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Re: IVR DTMF LOGGING
by carpenox » Tue Jul 13, 2021 4:35 pm
msg me on skype
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
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Re: IVR DTMF LOGGING
by Zaraab » Tue Jul 13, 2021 4:37 pm
Ok messaging u there
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INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
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- Zaraab
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Re: IVR DTMF LOGGING
by carpenox » Wed Jul 14, 2021 1:08 pm
Have you messaged me there yet? I dont think ive seen it
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Re: IVR DTMF LOGGING
by Zaraab » Thu Jul 15, 2021 2:00 am
carpenox wrote:Have you messaged me there yet? I dont think ive seen it
Lets spread the knowledge here and we shall be able to get more inputs here and can learn more from each others.
Please let me know here and it will be fun to learn more and more from you and the other people in the same thread <3
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OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
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- Zaraab
- Posts: 151
- Joined: Fri May 22, 2020 1:21 pm
Re: IVR DTMF LOGGING
by carpenox » Sat Jul 17, 2021 12:32 pm
nevermind, i was going to try to help u get it working and then we could of reported the solution back here
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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- Location: St Petersburg, FL
Re: IVR DTMF LOGGING
by Zaraab » Sun Jul 18, 2021 11:32 am
carpenox wrote:nevermind, i was going to try to help u get it working and then we could of reported the solution back here
Ah! Its ok my friend! You are the guide here. Let it be just like you wished to. Let me reach to you soon over skype, and we shall later on flood here with the innovation
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
- Zaraab
- Posts: 151
- Joined: Fri May 22, 2020 1:21 pm
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