Manual dialing can only be done if it is on the list
Posted: Tue Aug 12, 2008 10:28 am
Here's the process,
Agent is capable of manual dial, he type in the number on the number field on the agent's interface. If it is on the campaign's list the call will go through but if not it will block the call.
Is this possible? any clue on where to change this?
Agent is capable of manual dial, he type in the number on the number field on the agent's interface. If it is on the campaign's list the call will go through but if not it will block the call.
Is this possible? any clue on where to change this?