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Feature request- auto reset lists in campaign when exhausted

PostPosted: Tue Dec 02, 2008 2:49 pm
by okli
We go numerous times through the same lists, resetting Lead-Called-Status when we go through.

It would be very helpful if in campaign options we have something like "auto reset Lead-Called-Status" if dialable leads = 0 and time matches campaign call time.

I wondered if others can benefit as well from such option. Any thoughts?

PostPosted: Thu Dec 04, 2008 7:23 am
by mflorell
We have done that before and it can lead to you calling the same numbers dozens of times a day if you don't pay attention to what is going on. This is very bad. We usually recommend using Lead Recycling instead.