feature support confirmation
Posted: Wed Nov 01, 2006 11:11 am
Hi can some one confirm
below option support by vici dial
Session Initialization
Session Termination
Begin Answering For A DID
End Answering For A DID
Manual Dial For Agent *
Inbound Call **
Send Call To Agent *
Place Call On Hold
Hang Up Call
Call Disconnected **
Play Voice File *
Forward Call
Transfer Call *
Agent Voice Chat *
Send DTMF *
Send Call To
Connect Agent to Voicemail *
Message Waiting Indicator **
Barge-In *
Barge Out
Create Conference Call
Join Conference Call
Leave Conference Call
below option support by vici dial
Session Initialization
Session Termination
Begin Answering For A DID
End Answering For A DID
Manual Dial For Agent *
Inbound Call **
Send Call To Agent *
Place Call On Hold
Hang Up Call
Call Disconnected **
Play Voice File *
Forward Call
Transfer Call *
Agent Voice Chat *
Send DTMF *
Send Call To
Connect Agent to Voicemail *
Message Waiting Indicator **
Barge-In *
Barge Out
Create Conference Call
Join Conference Call
Leave Conference Call