auto send out voice message file

Discussions about new features or changes in existing features

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

auto send out voice message file

Postby choithuxem » Mon Dec 21, 2009 7:14 am

I'm running Asterisk 1.2 & Vicidial 2.0.5. I want to config feature autodial on vicidial. When 1 agent in vicidial send out message voice according a pre-defined list , receiver 'll listen that message and they can press certain button to connect to agent or drop call. I think vicidial have this feature. Can you advise me how to do. Thanks
choithuxem
 
Posts: 2
Joined: Sat Dec 05, 2009 5:36 am

Postby Michael_N » Mon Dec 21, 2009 8:13 am

i think that is described in managermanual.
Michael_N
 
Posts: 687
Joined: Wed Jul 05, 2006 3:13 pm
Location: sweden

Postby choithuxem » Tue Dec 22, 2009 3:17 am

Michael_N wrote:i think that is described in managermanual.


I have read this guide but it's survey version, not full. So I think with very less information, it's unuseful. I need to know how to use this feature. How to auto dial in order to send voice message ? Agent need to login a specified campaign to receive inbound call from customer call back after survey right?
Someone can tell me about it more detail, Pls.
choithuxem
 
Posts: 2
Joined: Sat Dec 05, 2009 5:36 am

Postby Michael_N » Tue Dec 22, 2009 6:29 am

well buy the full version :-)
Michael_N
 
Posts: 687
Joined: Wed Jul 05, 2006 3:13 pm
Location: sweden


Return to Features

Who is online

Users browsing this forum: No registered users and 88 guests