calls not getting transferred to agents in autodialing
Posted: Fri Nov 06, 2015 1:27 pmhi,
we are using goautodial 3.3 iso installation, updated vicidial to current version, calling via E1 connection, manual dial working proper but in auto-dial calls are answered by customers but it is not transferred to agents and calls hangup after some time.
Its only happning in calls made using pri trunk, voip calling works perfect
can anybody fix it please send us your quote
Thanks,
Vijay Muddu
we are using goautodial 3.3 iso installation, updated vicidial to current version, calling via E1 connection, manual dial working proper but in auto-dial calls are answered by customers but it is not transferred to agents and calls hangup after some time.
Its only happning in calls made using pri trunk, voip calling works perfect
can anybody fix it please send us your quote
Thanks,
Vijay Muddu