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Custom Report Creation
Posted:
Thu Mar 29, 2018 12:28 amby edwin.beale27
I need help with a report:
callback scheduled for a certain period Vs call-backs completion %. Can someone help me on the same plz.
Re: Custom Report Creation
Posted:
Thu Mar 29, 2018 5:37 amby mflorell
What parameters should be selectable for this report? (date, date-range, campaign, list, user-group, user, etc...)
Is a "completed" callback one that has been attempted and receives any status, or does it have to receive a specific status or statuses to be considered completed?
Re: Custom Report Creation
Posted:
Thu Mar 29, 2018 5:49 amby edwin.beale27
HI Mflorell,
parameters - Date-range, Campaigns,User Groups,Users; a completed callback will be a status other than "Prospect" (my own custom disposition)
Re: Custom Report Creation
Posted:
Thu Mar 29, 2018 6:36 amby mflorell
Are you looking to pay someone to write this for you, or are you just wanting to know what SQL queries to run to generate the data yourself?
Re: Custom Report Creation
Posted:
Thu Mar 29, 2018 7:10 amby edwin.beale27
Im willing to pay, and I'm also looking to get more work done here.
Re: Custom Report Creation
Posted:
Thu Mar 29, 2018 4:13 pmby mflorell
That should be a fairly simple report to build. For us to develop it would be 4 hours of billable programming time. For an official quote, just send an email to
support@vicidial.comAs a side note, if you have other consultants quote this, they will probably be cheaper than us, although we built all reports to be a part of VICIdial and will make it part of the codebase.