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by asddeys » Thu May 05, 2022 2:49 am
Hello guys,
We are looking for support on a cluster server. It's working all fine but occasionally we are getting Leave 3 way not working or manual dial transfer not working please let us know thanks
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asddeys
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by williamconley » Fri May 06, 2022 3:09 pm
http://catalog.poundteam.com/index.php?cPath=22Try creating a log of offending calls. Note the server connected to the Lead, the server connected to the Agent and any other information you deem relevant. Looking for a common component in case this is a cross-connect issue or a bad configuration on a specific server.
If provided several examples, we can likely find the problem in an hour. If you find the problem, it *may* be as simple as using perl install.pl after updating the asterisk version on the offending server. Note that some vesions in the astuiclient.conf file during installation omit the ".X" in "11.X" and that .X is require DURING installation. If it's not there, adding it later still requires re-running perl install.pl with the sample conf file option included so the correct (new) sample files are invoked. Any manually edited files require re-editing. Speficially sip.conf's externip value.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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by carpenox » Sun May 22, 2022 6:53 am
Sounds like server over load on the web server. How many agents
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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carpenox
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