SIP Registration Failed for Carrier

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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SIP Registration Failed for Carrier

Postby es.arch » Tue Mar 04, 2014 2:31 am

Hi,
I was successfully configured outbound call with the same goautodial machine for testing but suddenly it is showing the carrier UNREACHABLE. After searching on internet I got this command to enable debug 'sip set debug' but the output I am not able to post in the forum. (Your post looks too spamy for a new user, please remove off-site URLs.)

The Result in Asterisk CLI is given as follows :

CLI> sip show peers
Status : UNREACHABLE

sip show registry
State : Request Sent

Please help me to solve this.


Thanks!
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Re: SIP Registration Failed for Carrier

Postby gardo » Wed Mar 05, 2014 12:47 pm

Can you ping your SIP carrier? Is it reachable?
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Re: SIP Registration Failed for Carrier

Postby williamconley » Wed Mar 05, 2014 9:32 pm

You can try changing "qualify=yes" to "qualify=no" for the carrier. Note that this only works for about 1% of carriers (those that refuse qualify packets, there are not many). But it is entirely possible that your sip carrier went offline OR that it is just not reachable by YOUR server. DNS problems can cause this (ie: your dns failed, or theirs did ...). If you change the domain name for the host= entry to an IP address, this can be useful.

Pinging will assist with 99% of the carriers out there. As a rule, if your server cannot ping the carrier ... your carrier is "down" (or has locked you out).

Code: Select all
ping xxx.xxx.xxx.xx -c 2
Replace the x's with the IP or domain name.
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