General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
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by alex997 » Fri Mar 06, 2015 12:53 am
i am using goautodial 3.3
everything is install perfectly no error found between installation, but when i load
leads it shows 0 leads in hopper.
what i tried..
-in campaign time is 24 hrs.
- other time by default is GMT -5 (in server)
- i run /usr/share/astguiclient/AST_VDhopper.pl --debugX
result i am pasting below--
after doing this i run for repair also but no result--
please help me to resolve this issue, and i am new in goautodial so i dnt know much about that, pls give
me step by step commands to resolve this issue.
below is the result of debug,first and last lines i am pasting
----- DEBUG -----
----- SUPER DEBUG -----
TIME DEBUG: -5.00|-5.00|0| GMT: 03:00
;|
NO SHUFFLE-NEW-LEADS INTO HOPPER DEFINED FOR LEAD ORDER
NO DIALABLE LEADS FOR THIS CAMPAIGN
hopper too low (0|100) starting hopper dump
ERROR CANNOT ADD ANY LEADS TO HOPPER
SUMMARY: 1 campaigns
TESTCAMP 0 100 0
DONE. Script execution time in seconds: 0
what i have to do now??
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alex997
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- Posts: 3
- Joined: Sun Mar 01, 2015 7:36 am
by alex997 » Fri Mar 06, 2015 12:56 am
TIME DEBUG: -5.00|-5.00|0| GMT: 03:00
SELECT list_id FROM vicidial_lists where ( (active='N') or ( (active='Y') and (e xpiration_date < "2015-03-05") ) );Inactive Lists: 3
Inactive and Expired List Leads Deleted: 0E0 |DELETE from vicidial_hopper where list_id IN('999','998','101');|
CALLBACK HOLD: 0|SELECT count(*) FROM vicidial_callbacks where callback_time <= '2015-03-05 22:00:14' and status='ACTIVE';|
hopper DNC count: 0
|SELECT count(*) from vicidial_hopper where status='DNC';|
CAMPAIGNS TO PROCESSES HOPPER FOR: 1|0
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alex997
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- Posts: 3
- Joined: Sun Mar 01, 2015 7:36 am
by alex997 » Fri Mar 06, 2015 1:01 am
|GMT-DAY-HOUR
Starting hopper run for TESTCAMP campaign- GMT: 24hours HOPPER: 100 ORDER: DOWN|N|LEAD_ASCEND
hopper DONE cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='TESTCAMP' and status IN('DONE');|
hopper GMT BAD cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='TESTCAMP' and ((gmt_offset_now IN('99') ) );|
hopper READY count: 0
|SELECT count(*) from vicidial_hopper where campaign_id='TESTCAMP' and status='READY';|
campaign lists count: 1 | '147'
|SELECT list_id FROM vicidial_lists where campaign_id='TESTCAMP' and expiration_date >= "2015-03-05" and active='Y';|
no lead filter defined for campaign: TESTCAMP
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alex997
-
- Posts: 3
- Joined: Sun Mar 01, 2015 7:36 am
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