Calls dropped while in park after 25 sec.

[mittchetan]

Hi,

I were using Goautodial 3.3, I have faced issue on incoming calls from SIP server, when I put calls on park calls get disconnected after 25 sec. After some troubleshooting I have found calls were disconnected due to RTP timeout, however I don’t have access of Incoming SIP server so I can’t change RTP timeout.
I have also found that when I play 8301 park extension it’s not playing any music or park.gsm file, it’s only play sip-silence. I also change park.gsm file but no lack. Below are 8301 settings.
exten => 8301,1,Answer
exten => 8301,2,AGI(park_CID.agi)
exten => 8301,3,Playback(park)
exten => 8301,4,Hangup
Then I have changed /var/lib/asterisk/agi-bin/park_CID.agi and replace stream_file from sip-silence to park as below. And issue resolved.
$AGI->stream_file('park');
$AGI->stream_file('park');
$AGI->stream_file('park');
$AGI->stream_file('park');

Can you please confirm whatever I have done is it right or is there anything else I can do to resolve this issue?

Thanks


Goautodial 3.3 iso installation
Vicidial 2.9 RC1 (2.9.441a)
Asterisk 1.8.23

[williamconley]

If it worked, you're good to go. Note that this will need to be redone during upgrade unless this is an actual bug (and not something that was merely misconfigured somehow).

Note that the asterisk CLI from a single instance would have been useful.