How can i configure smooth callflow?

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How can i configure smooth callflow?

Postby kumar » Wed Mar 04, 2009 11:23 am

Hi Everybody

Iam installed vici 1.1 in quad core system with 4gb of ram with 250gb HDD.
I have 12 agents. Yamaha Sound card installed in every agent pc. Iam doing outbound calls to UK . When ever i dial with 12 agents some time iam facing same Session ID's. And call flow is coming at a time and taking time gap upto 10 min. I have 2mbps Leased Line. Call brakes are coming.
How can i resolve this problem.
Please help me.

Kumar
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Postby mflorell » Wed Mar 04, 2009 1:51 pm

What is the loadavg on the server when this happens?

what is the vicidial.php build and version?
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