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Can't login

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Can't login

Postby SuPrSluG » Mon Mar 23, 2009 2:03 pm

I can't get passed the initial login screen. Get "Sorry, your phone login and password are not active in this system, please try again: "

Phones are registered and can call each other. I've followed the manager tutorial, but stuck here.
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Postby mflorell » Mon Mar 23, 2009 2:18 pm

Is the phone that the agetn is trying to log in as present in the phones table of the VICIDIAL database? (admin.php -> Admin -> Phones)
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Postby SuPrSluG » Mon Mar 23, 2009 3:18 pm

Thanks, I found that I need to put in the Server IP for the vicidial conferences. I'm now able to login.
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