General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
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by yasserin » Thu May 07, 2009 3:11 pm
Hi Im using VicidialNow 1.2 RC1 and I'm trying to transfer calls to an specific extension or number but the transfer goes with a strange CallerID, I want to ask if an incoming call comes to the dialer and the agent transfer it to another extension, if there's a way to keep the callerID from the caller.
Thank you
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yasserin
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by williamconley » Tue May 19, 2009 10:18 pm
Look in the manual for call transfers, there are options in campaigns to how to set the callerid during transfers.
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