Blind Transfer with a rare CallerID

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Blind Transfer with a rare CallerID

Postby yasserin » Thu May 07, 2009 3:11 pm

Hi Im using VicidialNow 1.2 RC1 and I'm trying to transfer calls to an specific extension or number but the transfer goes with a strange CallerID, I want to ask if an incoming call comes to the dialer and the agent transfer it to another extension, if there's a way to keep the callerID from the caller.

Thank you
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Postby williamconley » Tue May 19, 2009 10:18 pm

Look in the manual for call transfers, there are options in campaigns to how to set the callerid during transfers.
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