Incoming DID settings not working

[bhavionline]

Hello,

I have setup vicidialnow installed.
VERSION: 2.0.5-173
BUILD: 90320-0424

Two queries :

1) As per the instructions given in the Manager Manual i created a DID to land on a voicemail box

DID Extension:2226
Description : Test DID
Active : Y
DID Route : VOICEMAIL
Extension Context : default
VoiceMailBox : 101

I manage to get the calls landing on voicemail, this is a great feature added, thanks matt. I however could not find a report of incoming did calls that are routed to Voicemail/Phone/Extension. Is there no report available yet.

2) I manged to register a SIP carrier following the instructions in the manager manual however i have to use a pri line with 30 channels and use a group of 10 channels each for 3 different processes, is there a way i can set this from the VicidialNow admin interface or i have to do it manually.

Please revert as this is very urgent, i have to deliver the system in next couple of days.


Thanks in advance

[williamconley]

OK, let me get this straight ...

The subject line is "Incomding DID settings not working" ...

You said:

I manage to get the calls landing on voicemail, this is a great feature added, thanks matt.

and

I manged to register a SIP carrier following the instructions in the manager manual

Which seems to indicate that everything worked. ("settings not working"?)
So at this point I'm a little confused.

You then said:

could not find a report of incoming did calls

and

i have to use a pri line with 30 channels and use a group of 10 channels each for 3 different processes

and then asked

Is there no report available yet.

and

is there a way i can set this from the VicidialNow admin interface

neither of which is a "not working" scenario.

So you are interested in a report that shows ... how many calls went to voicemail? Have you looked through the reports and read the manual?

And the drivers for your PRI would be completely outside the interface of Vicidial. Sorry. SIP trunks, IAX trunks, no problem, but PRI interfaces and drivers and trunk grouping are handled in a completely different set of files than what the GUI in Vicidial edits.