QueueMetrics & vicidial - not displaying stats

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QueueMetrics & vicidial - not displaying stats

Postby enniscorp » Wed Jul 29, 2009 6:19 am

Hello,
I have just configured & installed quemetrics on a vicidialnow server inorder to analyze the stats.
I have entered the necessary data into the system settings page and I can see via phpmyadmin that
vicidial is popuplating the queue_log table, but queuemetrics is not displaying the stats upon logging into
localhost:8080/queuemetrics

is there some other steps inorder to get a break down of the calls vicidial is doing via queuemetrics?
enniscorp
 
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Postby enniscorp » Wed Jul 29, 2009 11:39 am

Ok, I have modified this file
/usr/local/queuemetrics/webapps/queuemetrics-1.5.3/WEB-INF/configuration.properties

for this line

default.queue_log_file=sql:P01

The "logging" name I have set in vicidial is VIC

However, still not able to run reports.

Any other instructions can be given?
enniscorp
 
Posts: 7
Joined: Sun Dec 28, 2008 2:25 pm

Postby mflorell » Wed Jul 29, 2009 6:26 pm

Did you read the QUEUEMETRICS.txt document completely?
mflorell
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