Query For New Vicidial 1.3

[praveenchoudaryvadde]

Hi guys, I have downloaded new Vicidial 1.3 software. the interface is awesome. But i have a problem i was unable to know how the calling should be configured on this using G729 voice codec. and i am using eyebeam softphone. can some one explain me how to edit the scrpits for calling outbound. i can that my sip trunk is getting registered but still i was unable to do calls.Here are my servers details.

AMD phenom II X4 3.2 GHZ 955 Black Edition processor (Quadcore)
Asus M4N78 PRO
4GB DDR2 RAM
320GB Hard Drive
2 Ethernet cards
(eth0 is for local ip and eth1 is for global)

so someone Please help me how to configure the scripts

[gmcust3]

got managers manual ?

[praveenchoudaryvadde]

Yes i have purchased the managers manual long back while i was using vicidial 1.1 but in the latest edition there i think the configurations are a bit different.

[gmcust3]

If u have old version, u can request for the upgraded one for FREE !!

[Michael_N]

Yes i have purchased the managers manual long back while i was using vicidial 1.1 but in the latest edition there i think the configurations are a bit different.

Have you checked you cli output when making a call?

Can you make a call with your softphone?

[praveenchoudaryvadde]

i was unable to do calls in sip phone as well as from the dialer. i used the pervious version vicidial 1.2 but while i installed vicidial 1.3 i can see that the scripts at the backend are a bit different from the earlier versions.

i have to check the CLi output again and check it once.

[williamconley]

have you installed g729?

http://www.eflo.net/VICIDIALforum/viewtopic.php?t=8586

Code: Select all

# asterisk -R
> show translation


note the empty g729 column and row:

Code: Select all

         g723   gsm  ulaw  alaw  g726 adpcm  slin lpc10  g729 speex  ilbc
   g723     -     -     -     -     -     -     -     -     -     -     -
    gsm     -     -     2     2     2     2     1     2     -     -     -
   ulaw     -     2     -     1     2     2     1     2     -     -     -
   alaw     -     2     1     -     2     2     1     2     -     -     -
   g726     -     2     2     2     -     2     1     2     -     -     -
  adpcm     -     2     2     2     2     -     1     2     -     -     -
   slin     -     1     1     1     1     1     -     1     -     -     -
  lpc10     -     2     2     2     2     2     1     -     -     -     -
   g729     -     -     -     -     -     -     -     -     -     -     -
  speex     -     -     -     -     -     -     -     -     -     -     -
   ilbc     -     -     -     -     -     -     -     -     -     -     -


[Michael_N]

You know that using g.729 is putting a load on your computer?

Are you using it becource of expensive connections?

[callcentersolutions]

g729 codec should be installed of proper asterisk version. if you havenot installed it or not appropriate version then you can see msg in you console logs saying translate issues.

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