What version of ViciDial? and other questions.

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

What version of ViciDial? and other questions.

Postby lat3450 » Wed Jan 27, 2010 4:44 pm

Hi,

I got a couple of questions;

Is it ViciDialNow based on latest ViciDial version?

Will it detect and remove answer machines and disconnected numbers out of the box?

Can you please name some differences between functionality and extensibility between ViciBox and ViciDialNow?

I want to try the easiest solution to install.

Thanks a lot.
lat3450
 
Posts: 94
Joined: Mon Jan 25, 2010 11:26 am

Postby gardo » Thu Jan 28, 2010 11:12 am

VicidialNOW uses the latest stable version of Vicidial (2.0.5.X). It has AMD (answering machine detection) support out of the box.

VicidialNOW is based on CentOS with a highly modified kernel. Vicibox is based on Ubuntu. Both are easy to install. The choice depends whether you want an RPM based distro or a DEB one.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

RMP vs DEB

Postby lat3450 » Thu Jan 28, 2010 11:18 am

Hi Gardo, thanks for your help, I enjoy reading your posts a lot.

What are the differences between a RPM based distro or a DEB one, what does it mean?

What are the advantages/disadvantages of having a modified kernel?

Is upgrading to a future version of vicidial easy (from vicidialnow 1.3) or I need to wait for a new version of vicidialnow to come out?

Thanks
lat3450
 
Posts: 94
Joined: Mon Jan 25, 2010 11:26 am

Postby gardo » Thu Jan 28, 2010 11:29 am

RPMs and DEBs are different package management format. Both of them achieving the same thing. Installing software packages automatically.

The VicidialNOW kernel has been modified for optimum Vicidial and Asterisk performance. The default CentOS kernel was lacking in some aspects for optimum Vicidial performance specially when using hardware telephony cards (E1s, TDMs and etc).

Upgrading to future versions of Vicidial is really easy if you follow the UPGRADE.txt document on the Astguiclient zip file. It actually involves less than 5 steps to do it. You just need to learn basic Linux to do it. There is no need to wait for the next version of VicidialNOW. 8)
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby lat3450 » Thu Jan 28, 2010 11:31 am

Can it be installed in a 64 bit machine?
lat3450
 
Posts: 94
Joined: Mon Jan 25, 2010 11:26 am

Postby gardo » Fri Jan 29, 2010 11:19 am

Which one are you referring to?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby lat3450 » Fri Jan 29, 2010 11:22 am

Can Vicidialnow be installed in a 64 bit machine?
lat3450
 
Posts: 94
Joined: Mon Jan 25, 2010 11:26 am

Postby gardo » Fri Jan 29, 2010 11:27 am

Yes. However, it won't be using the 64bit extensions since VicidialNOW is 32bit. Most modern 64bit processors are backwards compatible with 32bit.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

upgrade asterisk

Postby tbenjelloun » Thu Apr 29, 2010 3:43 pm

Hi

Starting from a vicidialnow installation, can we upgrade to asterisk 1.4.27.1?
I tried after having upgraded vicidial to 2.2

The asterisk upgrade didn't work : manual calls are ok but agi scripts are not runnig.

I need asterisk 1.4.27.1 because of Dhadi (i have a digium compression card)

Thanks for your help
tbenjelloun
 
Posts: 2
Joined: Mon Oct 19, 2009 5:46 am


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 80 guests