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General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

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Postby ejaboneta » Fri Jul 09, 2010 2:00 pm

How do I set up surveys? I actually want a message to be played when the lead answers the phone and then when they press 1, it transfers to an agent. Do I do this with surveys?
ejaboneta
 
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Postby gardo » Sat Jul 10, 2010 12:50 pm

Have you read the Manager's Manual? Details are there.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
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Location: Manila, 1004
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Postby ejaboneta » Tue Jul 20, 2010 6:12 pm

I only have the free version which as I understand is significantly smaller than the the full manual. Unless I can get this information somewhere else, I guess I'll have to buy it...
ejaboneta
 
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