Hi,
I have configured a broadcast campaign on
Vicidial 2.2.1
Asterisk 1.4.27.1-vici
The campaign was configured as per the manager manual (Campaign VDAD ext: 8369; WaitForSilence:2000,1,30; Remote Agent destination: 8321 (full AMD), all contexts are default). The campaign works well.
I have a question about reporting. The system does not seem to differential between, the call that answered manually and the call call that was answered by a Voice mail system.
All calls are reported as AL(Answering Machine Ms).
Is it the default behavior for AMD or there is any tweaking required on the System Statuses? Is there any built-in contexts that support recognition of a Answering Machine tone?
Thank you in advance.
Alex.