i have some problem with vicidial Wall board. the wall board shown that 10 agents in Logged in , 5 agents in Calls , 4 Agents in Wait , 1 agent in Paused but 12 in current active calls. how i can set them Evaleen,
Server linux Ubuntu server 8
Vicidial
plz any one help me. step by step
Thanks and Best regards
SOHAIL KHAN [/img]
Vicidial Error
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Vicidial Error
by sohail2542 » Sat Oct 16, 2010 8:03 pm
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Re: Vicidial Error
by williamconley » Mon Oct 18, 2010 12:08 am
i have NO idea what that means (Evaleen?) sorrysohail2542 wrote: how i can set them Evaleen
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by sohail2542 » Mon Oct 18, 2010 2:44 pm
Total Agents Logged in = 10
Waiting agents for call = 04
agent Paused = 01
agents on call = 05 (these calls current active and running)
Current active calls = 12 (These calls shown on wall board which are 7 extra )
the wall board shown extra 7 active calls, which are 05. why the wall board shown 7 extra active calls
Waiting agents for call = 04
agent Paused = 01
agents on call = 05 (these calls current active and running)
Current active calls = 12 (These calls shown on wall board which are 7 extra )
the wall board shown extra 7 active calls, which are 05. why the wall board shown 7 extra active calls
- sohail2542
- Posts: 9
- Joined: Mon Jul 19, 2010 6:46 am
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