Cause 20: Subscriber Abscent / Goautodial 2.0

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Cause 20: Subscriber Abscent / Goautodial 2.0

Postby kashutu » Sat Apr 16, 2011 10:22 am

Hi,
I am new to this forum and Goautodial as well. So, if i make any mistakes asking questions, my apologies.

Specs:
Goautodial 2.0
Eyebeam
Pentium 4, 2.8GHz with HT
512MB RAM
SIP: Nextiva

I have recently installed Goautodial 2.0 and configured everything as mentioned in the guide. However, when i log in the agent into eyebeam, i hear "you are the only one in the conference". After than i try to make a manual call, but after 10 secs, LIVE CALL goes green, and immediatley after that i receive the message

DIAL ALERT:

Call Rejected: CHANUNAVAIL
Cause: 20 - Subscriber absent.

Can you please help figure out what am i doing wrong?

Account Entry:

[iBrain01]
disallow=all
allow=ulaw
username=xxx
fromuser=xxx
type=friend
secret=xxx
qualify=no
maxexpirey=3600
host=208.73.146.95
fromdomain=208.73.146.95
insecure=invite
dtmfmode=rfc2833
defaultexpirey=60
nat=yes
canreinvite=no
context=from-trunk


Global String:

SIPtrunk=SIP/iBrain01

Dialplan Entery:


exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${SIPtrunk}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup
kashutu
 
Posts: 63
Joined: Thu Apr 14, 2011 6:18 am

Postby williamconley » Sat Apr 16, 2011 4:18 pm

Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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