Basic question about accessing recorded calls.

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Basic question about accessing recorded calls.

Postby ArizonaCenter » Fri May 06, 2011 9:54 am

ViciDialnow 1.2
VERSION: 2.0.5-174
BUILD: 90522-0506
Single Server
No Extra software running

I have the managers manual and have spent an hour looking for the answer unsuccessfully.

I have a campaign set up to force record all. I cannot remember how to access the recordings. The recorded file is named by phone number and time.

Thanks!
ArizonaCenter
 
Posts: 5
Joined: Thu Mar 04, 2010 3:14 pm

RECORDINGS

Postby solutinfo » Fri May 06, 2011 10:22 am

Well try this path.
/var/spool/asterisk/monitorDONE/orig
solutinfo
 
Posts: 43
Joined: Sun Jun 13, 2010 3:48 pm
Location: morocco

Postby enavaro » Fri May 06, 2011 12:26 pm

try this http://<your_server_ip>/recordings
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
enavaro
 
Posts: 43
Joined: Tue Aug 25, 2009 1:56 pm
Location: Philippines

Thanks!

Postby ArizonaCenter » Fri May 06, 2011 1:23 pm

The 1st response did not work for me, but the 2nd did. I appreciate the help!
ArizonaCenter
 
Posts: 5
Joined: Thu Mar 04, 2010 3:14 pm

Postby williamconley » Sat May 07, 2011 12:32 am

On the admin screen, you can select any USER or LEAD and each will show a detail of all recordings.

The first entry was for where to find the recordings when logged in to your server console (ssh or directly).
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 55 guests