most of the people here are looking to ********** your hard earned money by offering paid support, seldom does anyone here provide you with a real solution to a major issue or requirement,
most of the issues you post are told to take reference from the manger's manual but the manual is helpful but limited.
open source is free for us and a never expiring profitable investment of man hours for others.
By the way there is an extensive possibility of using IVRs in goautodial, take a look at the detailed view of your campaigns
welcome to the disco