General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
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by Slypel » Thu Aug 25, 2011 9:02 am
Hello, I'm lookinkg for an autodial able to connect an agent to the first available body on the list within 30 secondes. The agent will call a phone number with is cell phone, the system will recognize the callerID and start to dial is own list of number, as soon as the system find a live person on the list, the system will bridge him with the agent.
is it possible?
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Slypel
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by williamconley » Thu Aug 25, 2011 4:56 pm
possible, but custom.
should the agent have a screen interface to track these calls or "just call and hangup and call ..." blindly (never call "answers" again, or just NO recycling?)
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williamconley
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