unable to hear 'you are the only person in the conference'

[kashutu]

Hi,
Goautodial CE 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015



I am unable to hear 'you are the only person in the conference' when i try to log in agent on Goautodial. My softphone does rings and i answer it. But i cannot hear the lady saying you are the only person in the conference. Then when i try to dial out, i cannot hear that beep sound when the call gets connected. I can see the LIVE CALL go green, but i cannot hear anything. Here is the CLI, please let me know what is an i missing. Please help. Thank You

[Sep 24 11:19:40] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:19:40] Found
[Sep 24 11:19:40] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:19:43] > Channel SIP/cc101-0000003a was answered.
[Sep 24 11:19:43] -- Executing [8600052@default:1] MeetMe("SIP/cc101-0000003a", "8600052|F") in new stack
[Sep 24 11:19:43] == Parsing '/etc/asterisk/meetme.conf': [Sep 24 11:19:43] Found
[Sep 24 11:19:43] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Sep 24 11:19:43] Found
[Sep 24 11:19:43] -- Created MeetMe conference 1023 for conference '8600052'
[Sep 24 11:19:43] -- <SIP/cc101-0000003a> Playing 'conf-onlyperson' (language 'en')
[Sep 24 11:19:44] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 24 11:20:01] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:20:01] Found
[Sep 24 11:20:01] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:20:01] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:20:01] Found
[Sep 24 11:20:01] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:20:01] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 24 11:20:04] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:20:04] Found
[Sep 24 11:20:04] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:20:04] -- Executing [8600052@default:1] MeetMe("Local/8600052@default-6c67,2", "8600052|F") in new stack
[Sep 24 11:20:04] > Channel Local/8600052@default-6c67,1 was answered.
[Sep 24 11:20:04] -- Executing [917059992999@default:1] AGI("Local/8600052@default-6c67,1", "agi://127.0.0.1:4577/call_log") in new stack
[Sep 24 11:20:04] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Sep 24 11:20:04] -- Executing [917059992999@default:2] Dial("Local/8600052@default-6c67,1", "SIP/voipms/17059992999||Ttor") in new stack
[Sep 24 11:20:04] -- Called voipms/17059992999
[Sep 24 11:20:06] -- SIP/voipms-0000003b is making progress passing it to Local/8600052@default-6c67,1
[Sep 24 11:20:06] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:20:06] Found
[Sep 24 11:20:06] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:20:07] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 24 11:20:07] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 24 11:20:08] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 24 11:20:15] -- SIP/voipms-0000003b answered Local/8600052@default-6c67,1
[Sep 24 11:20:24] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:20:24] Found
[Sep 24 11:20:24] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:20:24] -- Executing [h@default:1] DeadAGI("Local/8600052@default-6c67,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----20-----9") in new stack
[Sep 24 11:20:24] WARNING[19297]: res_agi.c:2203 deadagi_exec: Running DeadAGI on a live channel will cause problems, please use AGI
[Sep 24 11:20:24] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --20-----9 completed, returning 0
[Sep 24 11:20:24] == Spawn extension (default, 917059992999, 2) exited non-zero on 'Local/8600052@default-6c67,1'
[Sep 24 11:20:24] == Spawn extension (default, 8600052, 1) exited non-zero on 'Local/8600052@default-6c67,2'
[Sep 24 11:20:24] -- Executing [h@default:1] DeadAGI("Local/8600052@default-6c67,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Sep 24 11:20:24] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Sep 24 11:20:24] == Parsing '/etc/asterisk/manager.conf': [Sep 24 11:20:24] Found
[Sep 24 11:20:24] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 24 11:20:28] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 24 11:20:28] == Manager 'sendcron' logged off from 127.0.0.1

[kashutu]

Ok i think i have figured this out a little bit, but the problem still persist. It seems like a firewall issue. I have found this thread which i think is almost similar to mine:

http://www.eflo.net/VICIDIALforum/viewt ... e6a6f50ee7

I am connecting from outside my local network. When i try to connect from the local network, i am able to recieve and dial out calls without any issue.

I have opened UDP ports 10000 - 65000, TCP & UDP ports 5060 & 5070, but still i am not able to hear the lady saying 'you are the only person in the conference'. But, i am able to login to the campaign, and when i try to recieve a call on the campaign, this is the CLI i am getting:

[Sep 27 12:19:10] -- Executing [7054811454@trunkinbound:1] AGI("SIP/voipms-0000000d", "agi-DID_route.agi") in new stack
[Sep 27 12:19:10] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-DID_route.agi
[Sep 27 12:19:10] -- AGI Script agi-DID_route.agi completed, returning 0
[Sep 27 12:19:10] -- Executing [99909*2***DID@default:1] Answer("SIP/voipms-0000000d", "") in new stack
[Sep 27 12:19:10] -- Executing [99909*2***DID@default:2] AGI("SIP/voipms-0000000d", "agi-VDAD_ALL_inbound.agi") in new stack
[Sep 27 12:19:10] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Sep 27 12:19:10] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:10] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:10] == Parsing '/etc/asterisk/manager.conf': [Sep 27 12:19:10] Found
[Sep 27 12:19:10] == Manager 'sendcron' logged on from 127.0.0.1
[Sep 27 12:19:10] NOTICE[6288]: chan_local.c:508 local_call: No such extension/context 192*168*001*009*78600051@default while calling Local channel
[Sep 27 12:19:10] NOTICE[6288]: channel.c:3291 __ast_request_and_dial: Unable to call channel Local/192*168*001*009*78600051@default
[Sep 27 12:19:11] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:11] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:12] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:12] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:12] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:12] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Sep 27 12:19:12] ERROR[6273]: utils.c:966 ast_carefulwrite: write() returned error: Broken pipe
[Sep 27 12:19:12] -- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
[Sep 27 12:19:12] -- Sent into invalid extension '192*168*001*009*8600051' in context 'default' on SIP/voipms-0000000d
[Sep 27 12:19:12] -- Executing [i@default:1] Playback("SIP/voipms-0000000d", "invalid") in new stack
[Sep 27 12:19:12] -- <SIP/voipms-0000000d> Playing 'invalid' (language 'en')
[Sep 27 12:19:12] == Manager 'sendcron' logged off from 127.0.0.1
[Sep 27 12:19:16] == Auto fallthrough, channel 'SIP/voipms-0000000d' status is 'UNKNOWN'
[Sep 27 12:19:16] -- Executing [h@default:1] DeadAGI("SIP/voipms-0000000d", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Sep 27 12:19:16] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

I am unable to figure out what am i doing wrong. Can anyone please help me figure out how to resolve it.

Thank You

[kashutu]

This has been resolved. I reset the iptables everything seems to be working fine.