Host Dialer

[shanjay86]

Hey i got a quick question may be some one can help me
i have started with one call center and now have over 3 in different location...

can i host dialer so all of them can use one dialer with different campaigns..

I dont know where to start?!?
I need a web hosting services wht kinds of prices i am looking to spend...

if anyone can guide me...

[viciguy]

Hello,
I saw your post. I can help you configure multiple locations and campaigns for your configuration.

You can PM me and I'll help get you started. The configuration is quite simple and will not take long to get done.

[rahulvashu]

hi

Contact me if u feel any issue in configuring ur dialer for multi campaings or Hosting.

SKYPE-noc_trident

[williamconley]

Google the "multi-server manual" for vicidial for clustering older servers. use vicibox 3.1.12 (NON preload version, as it is NOT for clustering which is noted on the download site) if you want the latest installation. Neither of these items is associated with a fee.

I will say, however, that if you had purchased the Vicidial Manager's Manual (eflo.net, or just click home in the top left corner up there), you would likely already know that multiple campaigns with agents in geographically remote locations is what Vicidial was built to support. Not to mention hot-seating (an agent from your Taiwan office can travel to Jamaica and ... just log in as if he were at his regular office!).

Your limitations are your hardware. When your hardware becomes overworked, you "cluster" (Multi-Server). The only restriction is that the entire cluster must be physically located in the same facility to allow fast communication with the Database server (which may or may not be one of the other dialers, the MySQL Database server CAN be part of the cluster or not ... as long as it is time-synced and has lots of capacity for connections and SPEEED!).

The agents, however, need only have decent internet connectivity to the "Cluster" (or single server, if your hardware can handle all your traffic clustering is not required!)