Issue when dialing mannualy

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Issue when dialing mannualy

Postby akthilak98 » Thu Jan 12, 2012 3:34 pm

Hi when i dial mannual call i am getting extensions not found...


[Jan 13 02:02:34] NOTICE[2772]: chan_sip.c:15566 handle_request_invite: Call from '513' to extension 'xxxxxxxx' rejected because extension not found.
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1


akthilak98
 
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Postby williamconley » Fri Jan 13, 2012 12:35 pm

1) Welcome to the Party! 8-)

2) You did not post your dialplan from your carrier setup (Admin->Carriers) which is what controls how numbers are dialed.

3) when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

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