Update Database Problem

[mackoko]

Hi,

My update database ip on the Go Admin page doesn't work. I was able to update/change my ip. I'm using 2.1 CE I tried it on 2.0 CE it is working well with no problems. Any ideas? Is this an issue with the latest version? Its odd because I can use the new ip to set an extension on my softphone.

[williamconley]

Mackoko ... you've been here a while, you should know that it is a requirement to post your vicidial version with build for each post. Please don't forget, it's how we know what you have and often the only reason you get a solution. There is other information that is helpful to post as well (such as your GoAutoDial installer version, which you did post), but the single most important piece is the Vicidial Version With Build.

I'm guessing at your exact problem and specifications ... so here goes: what "exactly" did you push that didn't work? URL? Name of the button? (I know you think it's obvious, but you'd be surprised how often that assumption has proven wrong, LOL). Although it is helpful to know that you DID succeed when doing this in CE 2.0 ... I'm not jumping on any assumption bandwagons these days. LOL

Consider using the Vicidial script that will update your IP address. It's in the vicidial manager's manual. Easy to use. Has been known to "fix" a slightly broken GoAutoDial updater in case of a misfire. It's stored in /usr/share/astguiclient. In fact, a lot of useful scripts are in there. You feed it EVERY prior ip address you've ever had on this system along with the new one (run it as many times as necessary to get through all the old ones) and then reboot.