Call garbaled

[alkinjay1]

Hey guys,

Over the weekend I rebuilt my server to use the newest goautodial release and than upgraded vicidial to the latest trunk release and now my inbound calls sound garbled for the first 3-4 seconds. It is only on my inbound calls and once it is cleared up everything seems fine. All calls come through an IAX2 trunk. Any ideas?




GOAUTODIAL 2.1 Single Server 4gb RAM Dual Quad Cord | VERSION: 2.4-363a BUILD: 120402-2111

[mcargile]

This sounds like a network problem. Does the IAX2 trunk go through a firewall?

[alkinjay1]

No both servers and users are inside my firewall.

[alkinjay1]

None of my remote agents are reporting the issue only my regular inbound agents so I am thinking this is an issue with connecting the call to the meetme conference. Does an inbound call connect to meetme differently than an outbound call?

[GaD]

I had a similar problem where every so often I would get garbled calls to differnt agents with no particular patern.... It had to do with the jitterbuffer. I disabled it and the issue is 90% resolved. You can set verbose and/or debug high enough in your asterisk console and you will see the calculations done in your system to set the jitterbuffer....