autodial outbound broadcast campaign not working

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

autodial outbound broadcast campaign not working

Postby john_usc » Sun Jun 03, 2012 2:55 pm

I have need a message to be sent out to our customer base and I am trying to setup the broadcasting campaign. I have bought the managers manual and followed it and I have setup the campaign and put the
Answering Machine Message to my recorded message ID which is 85100003.
I have made a remote agaent and set the external extension to 8321. Now when I go to http://192.168.1.112/vicidial/vdremote.php and change the status to activate the status. Nothing happens.
I also have Routing Extension set to 8369 and Dial Method to Ratio
My campaign has the leads as it shows
This campaign has 1 active lists and 0 inactive lists

SHOW LEAD STATUSES IN THIS CAMPAIGN

This campaign has 32 leads to be dialed in those lists - HIDE

This campaign has 32 leads in the dial hopper

Click here to see what leads are in the hopper right now

Click here to see a VDAD report for this campaign

Click here to see all CallBack Holds in this campaign



I also dialed manually to check the carrier side. What am I missing?
any help will be appreciated
john_usc
 
Posts: 167
Joined: Sat Nov 08, 2008 9:59 pm

Re: autodial outbound broadcast campaign not working

Postby john_usc » Sun Jun 03, 2012 2:58 pm

here is my version


VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group
john_usc
 
Posts: 167
Joined: Sat Nov 08, 2008 9:59 pm


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 14 guests